ui/src/views/system/physical/customerServiceInfo/index.vue

<template>
  <div class="p-2">
    <transition :enter-active-class="proxy?.animate.searchAnimate.enter" :leave-active-class="proxy?.animate.searchAnimate.leave">
      <div v-show="showSearch" class="mb-[10px]">
        <el-card shadow="hover">
          <el-form ref="queryFormRef" :model="queryParams" :inline="true">
            <el-form-item label="客服昵称" prop="nickname">
              <el-input v-model="queryParams.nickname" placeholder="请输入客服昵称" clearable @keyup.enter="handleQuery" />
            </el-form-item>
            <el-form-item label="手机号" prop="phone">
              <el-input v-model="queryParams.phone" placeholder="请输入客服手机号" clearable @keyup.enter="handleQuery" />
            </el-form-item>
            <el-form-item>
              <el-button type="primary" icon="Search" @click="handleQuery">搜索</el-button>
              <el-button icon="Refresh" @click="resetQuery">重置</el-button>
            </el-form-item>
          </el-form>
        </el-card>
      </div>
    </transition>

    <el-card shadow="never">
      <template #header>
        <el-row :gutter="10" class="mb8">
          <el-col :span="1.5">
            <el-button type="primary" plain icon="Plus" @click="handleAdd" v-hasPermi="['physical:customerServiceInfo:add']">新增</el-button>
          </el-col>
          <el-col :span="1.5">
            <el-button type="success" plain icon="Edit" :disabled="single" @click="handleUpdate()" v-hasPermi="['physical:customerServiceInfo:edit']"
              >修改</el-button
            >
          </el-col>
          <el-col :span="1.5">
            <el-button
              type="danger"
              plain
              icon="Delete"
              :disabled="multiple"
              @click="handleDelete()"
              v-hasPermi="['physical:customerServiceInfo:remove']"
              >删除</el-button
            >
          </el-col>
          <el-col :span="1.5">
            <el-button type="primary" plain icon="Plus" @click="handleViewSubService">客服工作时间配置</el-button>
          </el-col>

          <!--          <el-col :span="1.5">
            <el-button type="warning" plain icon="Download" @click="handleExport" v-hasPermi="['system:customerServiceInfo:export']">导出</el-button>
          </el-col>-->
          <right-toolbar v-model:showSearch="showSearch" @queryTable="getList"></right-toolbar>
        </el-row>
      </template>

      <el-table v-loading="loading" border :data="customerServiceInfoList" @selection-change="handleSelectionChange">
        <el-table-column type="selection" width="55" align="center" />
        <el-table-column label="编号" align="center" prop="id" v-if="true" />
        <el-table-column label="用户ID" align="center" prop="userId" />
        <el-table-column label="客服昵称" align="center" prop="nickname" />
        <el-table-column label="客服手机号" align="center" prop="phone" />
        <el-table-column label="备注" align="center" prop="remark" />
        <el-table-column label="状态" align="center" prop="status">
          <template #default="scope">
            <el-tag :type="scope.row.status === 0 ? 'success' : 'danger'">
              {{ scope.row.status === 0 ? '正常' : '冻结' }}
            </el-tag>
          </template>
        </el-table-column>
        <el-table-column label="操作人" align="center" prop="operatorName" />
        <el-table-column label="创建时间" align="center" prop="createdAt" width="180">
          <template #default="scope">
            <span>{{ parseTime(scope.row.createdAt, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
          </template>
        </el-table-column>
        <el-table-column label="更新时间" align="center" prop="updatedAt" width="180">
          <template #default="scope">
            <span>{{ parseTime(scope.row.updatedAt, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
          </template>
        </el-table-column>
        <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
          <template #default="scope">
            <el-tooltip content="修改" placement="top">
              <el-button
                link
                type="primary"
                icon="Edit"
                @click="handleUpdate(scope.row)"
                v-hasPermi="['physical:customerServiceInfo:edit']"
              ></el-button>
            </el-tooltip>
            <el-tooltip content="删除" placement="top">
              <el-button
                link
                type="primary"
                icon="Delete"
                @click="handleDelete(scope.row)"
                v-hasPermi="['physical:customerServiceInfo:remove']"
              ></el-button>
            </el-tooltip>
          </template>
        </el-table-column>
      </el-table>

      <pagination v-show="total > 0" :total="total" v-model:page="queryParams.pageNum" v-model:limit="queryParams.pageSize" @pagination="getList" />
    </el-card>
    <!-- 添加或修改客服基础信息对话框 -->
    <el-dialog :title="dialog.title" v-model="dialog.visible" width="600px" append-to-body>
      <el-form ref="customerServiceInfoFormRef" :model="form" :rules="rules" label-width="120px">
        <el-form-item label="客服昵称" prop="nickname">
          <el-input v-model="form.nickname" placeholder="请输入客服昵称" />
        </el-form-item>
        <el-form-item label="客服手机号" prop="phone">
          <el-input v-model="form.phone" placeholder="请输入客服手机号" @blur="handlePhoneBlur" />
        </el-form-item>
        <el-form-item label="用户ID" prop="userId">
          <el-input v-model="form.userId" placeholder="请输入用户ID" disabled />
        </el-form-item>
        <el-form-item label="状态" prop="status">
          <el-select v-model="form.status" placeholder="请选择状态">
            <el-option label="正常" :value="0"></el-option>
            <el-option label="冻结" :value="1"></el-option>
          </el-select>
        </el-form-item>
        <el-form-item label="备注" prop="remark">
          <el-input v-model="form.remark" placeholder="请输入备注" />
        </el-form-item>
      </el-form>
      <template #footer>
        <div class="dialog-footer">
          <el-button :loading="buttonLoading" type="primary" @click="submitForm">确 定</el-button>
          <el-button @click="cancel">取 消</el-button>
        </div>
      </template>
    </el-dialog>
  </div>
</template>

<script setup name="CustomerServiceInfo" lang="ts">
import {
  listCustomerServiceInfo,
  getCustomerServiceInfo,
  delCustomerServiceInfo,
  addCustomerServiceInfo,
  updateCustomerServiceInfo
} from '@/api/system/physical/customerServiceInfo';
import { queryUserInfoByPhone } from '@/api/system/business/apiUsers';
import { CustomerServiceInfoVO, CustomerServiceInfoQuery, CustomerServiceInfoForm } from '@/api/system/physical/customerServiceInfo/types';

const { proxy } = getCurrentInstance() as ComponentInternalInstance;

const customerServiceInfoList = ref<CustomerServiceInfoVO[]>([]);
const buttonLoading = ref(false);
const loading = ref(true);
const showSearch = ref(true);
const ids = ref<Array<string | number>>([]);
const single = ref(true);
const multiple = ref(true);
const total = ref(0);

const queryFormRef = ref<ElFormInstance>();
const customerServiceInfoFormRef = ref<ElFormInstance>();

const dialog = reactive<DialogOption>({
  visible: false,
  title: ''
});

const initFormData: CustomerServiceInfoForm = {
  id: undefined,
  userId: undefined,
  nickname: undefined,
  phone: undefined,
  remark: undefined,
  status: 0,
  operatorId: undefined,
  operatorName: undefined,
  createdAt: undefined,
  updatedAt: undefined
};
const data = reactive<PageData<CustomerServiceInfoForm, CustomerServiceInfoQuery>>({
  form: { ...initFormData },
  queryParams: {
    pageNum: 1,
    pageSize: 10,
    userId: undefined,
    nickname: undefined,
    phone: undefined,
    status: undefined,
    operatorId: undefined,
    operatorName: undefined,
    createdAt: undefined,
    updatedAt: undefined,
    params: {}
  },
  rules: {
    id: [{ required: true, message: '主键ID不能为空', trigger: 'blur' }],
    nickname: [{ required: true, message: '客服昵称不能为空', trigger: 'blur' }],
    phone: [{ required: true, message: '客服手机号不能为空', trigger: 'blur' }]
  }
});

const { queryParams, form, rules } = toRefs(data);

/** 查询客服基础信息列表 */
const getList = async () => {
  loading.value = true;
  const res = await listCustomerServiceInfo(queryParams.value);
  customerServiceInfoList.value = res.rows;
  total.value = res.total;
  loading.value = false;
};

/** 取消按钮 */
const cancel = () => {
  reset();
  dialog.visible = false;
};

/** 表单重置 */
const reset = () => {
  form.value = { ...initFormData };
  customerServiceInfoFormRef.value?.resetFields();
};

/** 搜索按钮操作 */
const handleQuery = () => {
  queryParams.value.pageNum = 1;
  getList();
};

/** 重置按钮操作 */
const resetQuery = () => {
  queryFormRef.value?.resetFields();
  handleQuery();
};

/** 多选框选中数据 */
const handleSelectionChange = (selection: CustomerServiceInfoVO[]) => {
  ids.value = selection.map((item) => item.id);
  single.value = selection.length != 1;
  multiple.value = !selection.length;
};

/** 新增按钮操作 */
const handleAdd = () => {
  reset();
  dialog.visible = true;
  dialog.title = '添加';
};

/** 修改按钮操作 */
const handleUpdate = async (row?: CustomerServiceInfoVO) => {
  reset();
  const _id = row?.id || ids.value[0];
  const res = await getCustomerServiceInfo(_id);
  Object.assign(form.value, res.data);
  dialog.visible = true;
  dialog.title = '修改';
};

/** 提交按钮 */
const submitForm = () => {
  customerServiceInfoFormRef.value?.validate(async (valid: boolean) => {
    if (valid) {
      buttonLoading.value = true;
      if (form.value.id) {
        await updateCustomerServiceInfo(form.value).finally(() => (buttonLoading.value = false));
      } else {
        await addCustomerServiceInfo(form.value).finally(() => (buttonLoading.value = false));
      }
      proxy?.$modal.msgSuccess('操作成功');
      dialog.visible = false;
      await getList();
    }
  });
};

/** 删除按钮操作 */
const handleDelete = async (row?: CustomerServiceInfoVO) => {
  const _ids = row?.id || ids.value;
  await proxy?.$modal.confirm('是否确认删除编号为"' + _ids + '"的数据项？').finally(() => (loading.value = false));
  await delCustomerServiceInfo(_ids);
  proxy?.$modal.msgSuccess('删除成功');
  await getList();
};

/** 导出按钮操作 */
const handleExport = () => {
  proxy?.download(
    'system/customerServiceInfo/export',
    {
      ...queryParams.value
    },
    `customerServiceInfo_${new Date().getTime()}.xlsx`
  );
};

onMounted(() => {
  getList();
});
/** 手机号失焦检测 */
const handlePhoneBlur = async () => {
  const phone = form.value.phone;
  if (!phone || !/^1[3-9]\d{9}$/.test(phone)) {
    return;
  }

  try {
    const res = await queryUserInfoByPhone(phone);
    if (res.data) {
      // 检查注销状态：0 正常，1 注销中，2 已注销
      if (res.data.deactivateStatus === 0) {
        form.value.userId = res.data.id;
        proxy?.$modal.msgSuccess('用户验证成功');
      } else if (res.data.deactivateStatus === 1) {
        proxy?.$modal.msgError('该用户正在注销中，无法使用');
        form.value.userId = undefined;
      } else if (res.data.deactivateStatus === 2) {
        proxy?.$modal.msgError('该用户已注销，无法使用');
        form.value.userId = undefined;
      } else {
        proxy?.$modal.msgError('该用户状态异常');
        form.value.userId = undefined;
      }
    } else {
      proxy?.$modal.msgError('该手机号未注册，请输入有效的手机号');
      form.value.userId = undefined;
    }
  } catch (error) {
    proxy?.$modal.msgError('查询失败，请稍后重试');
    form.value.userId = undefined;
  }
};
const handleViewSubService = () => {
  proxy?.$router.push({
    path: '/service/businessConfig'
  });
};
</script>